ATTENTION! This service will not offer refund unless!
1. We try to fix the imei on time and following verification, the imei still ocked.
2. We obtain a video proof showing imei#, error code plus our reference code/number
If you do not agree, do not order with us. Not money refund. And please, do not submity LG Stylo!
Not sundays. Sundasy service is off!
1-48hrs average. max 72hrs
Warning: Do not use this service to Unlock IMEI from T-Mobile USA as you will not get a refund.
T-Mobile USA is not supported, only MetroPCS is supported.
In case of problem unlocking your phone after delivery:
- Ask us by email for FIX (we will perform one free FIX without asking for Video Proof)
- If after fix, the phone is still locked, then please contact us by email to get the UNIQUE reference code we will ask you to show in the video (to make sure the video was recorded AFTER we fix)
We only refund for "NOT ELIGIBLE FOR UNLOCK" issue, we will not refund any complaint about "Communication Error" or "Server not responding. please try again later.". It is mandatory to check before ordering if your phone have "Server not responding. please try again later." issue. If the answer is yes then you can try to fix this error by performing a hard reset on your phone, or upgrading his firmware. Again make sure your phone can communicate with "Device Unlock App" server BEFORE place your order.
BEFORE submitting your order, please follow these steps:
1. Launch the "Device Unlock App" on your device to check status..
2(a). If you receive "Not Eligible for Unlock", please proceed and submit your IMEI # for processing.
2(b). If you receive "Communication Error" or "Server not responding, please try again later", DO NOT submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with either of these error messages).
3. Verify PHONE IS NOT blacklisted. https://swappa.com/esn [IF LOST/STOLEN/BLOCKED] WE DONT SUPPORT AND NO REFUND GIVEN
If it states Communication / Server Error, you can try to fix this error by performing a hard reset on your phone, or upgrading firmware to latest version or making sure clock (time) is accurate and correct. If this doesnt fix, we dont have any other solution.
Again make sure your phone can communicate with "Device Unlock App" and it shows "INELIGIBLE UNLOCK" BEFORE place your order. Once order is complete, it will be ELIGIBLE and you will perform instructions below.